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Policies
 | Shipping: |
US Shipping:
Packages up to 13 ounces are sent first class mail
Packages 13.1 ounces to 2 pounds are sent priority mail
Packages more than 2 pounds may be sent by either priority mail or by parcel
post.
The new weight based shipping provides cheaper shipping costs for lighter
packages
International shipping: all packages are sent by airmail and take about 5-10
days to arrive depending on the distance and how quickly packages move through
your customs offices. Shipping rates vary greatly for international packages and
are based on the weight of the package.
*The shopping cart shipping calculator now automatically calculates
international shipping for you (for orders up to 4 pounds). If your order
total becomes more than 4 pounds I will require an additional shipping payment
and will email you regarding that.
| Hold Policy: |
I hold item (s) for mail-in payments for 7 days [US] and for
14 days [international]. I believe this is long enough for payment to arrive
here from basically anywhere in the world. If the payment does not arrive in
that time the item (s) will be removed from hold and made available for purchase
to other customers.
Held items are marked "held", Please inquire
about any "held items" if you're interested if they've been
"held" for a while.
| Damaged Items or Packages: |
This is reimbursed through the shipper (usually the post
office). If the post office damages the package and ,in doing so, damages the
item inside they are responsible for reimbursing the cost of the item. They will
require the packaging and item to be brought to the post office for inspection
and will also require a form to be filled out for the re-imbursement. If your
package arrives damaged it usually will have a sticker or stamp on it that says:
"Received in damaged condition". Please keep the entire packaging if
this occurs. It may even be a good idea to not even open it and instead take it
to the post office and open it in front of a manager.
| Return/Exchange Policy: |
If there is a problem with an item, please notify me
immediately. I make the best effort to show each item for sale with a picture of
that actual item in an effort to avoid and miscommunication/misunderstanding
ahead of time. If an item is marked as complete and you see something missing in
the picture of it - then it's probably not complete. If you are unsure please email me and ask first. I take no
responsibility for manufacturer's defects - please contact the manufacturer if
there is a problem with a new, sealed item. All sales are considered Final.
Returns are accepted only under errors on my part. Postage is
not refundable.
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